.Five9 (FIVN) has been awarded the 2024 Aragon Research Study Advancement Honor for Artificial Intelligence Connect with Centers and named an Innovator in two Aragon Study Entire world reports: AI Agent Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. The company was recognized as one of the most key seller in the artificial intelligence Broker Operating systems report.At the core of Five9’s innovation is their eyesight for The NEW CX, where AI Professionals and AI-empowered Person Agents collaborate to supply hyper-personalized client experiences. The firm just recently introduced brand-new innovations consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use modern technology in market progression and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Technology Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Representatives AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also named an Innovator in The Aragon Research World for AI Agent Platforms in the ICC, 2025 as well as Aragon Analysis World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX Platform, has actually been actually named a champion of the 2024 Aragon Analysis Technology Honor for Artificial Intelligence Connect With Centers. In addition, Five9 has been named an Innovator in two Aragon Research World documents: AI Representative Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This recognition from Aragon Analysis highlights Five9’s position as a leader in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 file openings Five9 as the most
strategic supplier rated in
the record, recognizing Five9 s calculated eyesight for AI-driven innovation in CX. At the primary of the innovation is actually Five9’s concept for The brand-new CX where Artificial Intelligence Agents and also AI-empowered Person Representatives collaborate to deliver hyper-personalized, simple and easy customer experiences. Through enabling companies to provide transformative consumer interactions while lowering costs and strengthening productivity, Five9 is actually establishing brand new specifications for AI-powered remedies in the call facility market.
AI is fundamental for making exceptional client adventures, and our team are actually recognized to become pinpointed by AragonAnalysis as cutting-edge for our efforts to propel the smart call center forward, pointed out Jonathan Rosenberg, Principal Innovation Officer as well as Director of AI, Five9. Our emphasis has been, and are going to remain to be actually, helping organizations provide those knowledge with user friendly devices and also capabilities. With each brand new innovation, our experts take an advance for both Five9 as well as for the business in its entirety.
The Aragon Study Technology honor pinpoints providers leveraging ideal use innovation to certainly not simply adapt as markets change, but to definitely interrupt as well as notify how their markets will certainly grow. Five9 was actually formally provided along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors service.Five9’s dedication to innovation, especially its vision for blending artificial intelligence Professionals and also AI-empowered Person Representatives, is preparing a brand-new criterion for exactly how services may supply hyper-personalized as well as smooth consumer knowledge, mentioned Jim Lundy, Owner, Chief Executive Officer and also Lead Analyst, Aragon Investigation. This award and record id builds on Five9’s devotion to providing AI advancements for CX.
Previously this year, the business launched brand-new advancements, consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers, that change the way business come close to CX, steering much better end results for each customers as well as representatives. About Five9. The Five9 Smart CX System, powered through Five9 Genius AI, provides a thorough room of answers to energy AI-elevated customer adventures that supply far better business results and Carry Pleasure to CX.
Our linked cloud-native offering allows hyper-personalized customer adventures as well as even more enabled employees, creating every consumer interaction even more connected, easy, and also individual. Trusted by 2,500 +clients as well as 1,400+ partners around the globe, Five9 brings together the electrical power of artificial intelligence, our platform, and also our people to steer AI-elevated CX.To find out more, see www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil liberties Reserved.
The identity of an Aragon Research study honor winner is not an endorsement through Aragon Research of any kind of seller, item, or even service. Perspective source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What major awards did Five9( FIVN) succeed in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Analysis Advancement Honor for AI Get In Touch With Centers and was actually named a Leader in 2 Aragon Study World records: AI Representative Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025.
What new AI products performed Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Representatives to change consumer experience management.How performs Five9’s( FIVN )NEW CX sight impact customer care? Five9’s brand-new CX vision incorporates AI Agents along with AI-empowered Individual Agents to deliver hyper-personalized, effortless consumerexpertises while minimizing expenses and also improving efficiency.
What was Five9’s( FIVN) strategic role in the Aragon Investigation World 2025 file? Five9was positioned as the best important supplier in the AI Representative Platforms in the ICC, 2025 report, acknowledging their calculated eyesight for AI-driven innovation in CX. When did Five9( FIVN) get the AragonAnalysis Development
Honor
?
Five9 was formally presented with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.